Frequently Asked Questions

1. What are your qualifications in observing dog behavior? 

Sophie has extensive experience from her work in animal welfare and being a certified professional dog trainer.  At the Humane Society of Sullivan County, Sophie was employed and certified as the Canine Behavioral Assessor through PetSmart Charities Rescue Waggin program, during this time she provided temperament testing for all doggy candidates; where one of the most important aspects of this was dog on dog interaction.  Over the years Sophie has taken part in, and supervised, many dog on dog meet-and-greets.  As a certified professional dog trainer, Sophie is skilled in reading a dogs body language and intervening before incidents may arise.

2. Is the play area fenced?

All play yards are securely fenced and 6ft high.

3. Is someone at Sycamore Dog Estate at all times?

When outside of their stalls, all dogs will be supervised.  We live on the property, so once the lights are out for the evening we will be but a few steps away and monitoring for any abnormalities that may arise, alongside 24-hour professional monitoring. 

4. Where do the dogs sleep?

All dogs sleep in their own doggy stall.  We have doggy stalls to accommodate dogs of all sizes. All stalls have a raised Kuranda bed for our guests.  We play relaxing ambient music during the night to help alleviate the stress of outside noise.  Our building is heated and air conditioned for your pets comfort.

5. Will you accept special need dogs/deaf/blind or infirm?

Due to the nature of our unique boarding we always suggest boarding any of the above mentioned dogs at your local veterinary hospital, or with a friend or family member.  This is for the safety and happiness of your pet.  However, if you would like to speak about your pet's needs and would like us to consider them, please contact us with details.

6. What is your feeding procedure?

We feed at 8:00 a.m. and then again at 5:00 p.m.  Requests can be made for an individual's special feeding schedule.  All dogs are fed alone in there doggy stall, this is because food can trigger aggression issues in many dogs.  Safety is our number one priority.

7. Can I bring my own dog food?

Absolutely!  We actually recommend that you do bring your own food in order to minimize stomach upsets.  We can accommodate all diets raw/wet & dry foods etc.  We please ask that everything is clearly labelled with feeding instructions.

8. Do dogs fight at Sycamore Dog Estate?

This is a frequent question we receive from curious or concerned owners.  At Sycamore Dog Estate we are very strict about the dogs we accept; hence why an evaluation is required.  Depending on their temperament, some dogs are not allowed here.  Dogs who display any form of aggression are not allowed.  Here at The Estate dogs are closely supervised by experienced staff.  While arguments are natural, we are trained in watching a dogs body language and behaviors and always step in before any arguments can escalate to physical confrontation.  If a dog becomes too rambunctious or bossy, and does not heed ours or the other dogs warnings, we intervene.  The dog will be temporarily removed from the situation until calm.

9. Is there A SEPARATE AREA FOR SMALL DOGS?

Dogs see themselves as dogs and not as a little dog or a big dog.  Here, regardless of size, dogs can choose to socialize inside or outside, or simply relax quietly by themselves.  Interactions are not forced, so if your dog would rather avoid larger dogs then they have the choice to do so.  All dogs are supervised at all times regardless.

10. What forms of payment do you accept?

We accept all forms of payment; cash, check, and all major credit cards.

11. Will you accept puppies?

We will board puppies that have been fully vaccinated usually 4 or 6 months of age.  Please consult your veterinarian.

12. will you take photos of my dog/s?

Yes!  We pride ourselves on having an active website and social media accounts.  Everyone loves to see their furry family members enjoying themselves whilst they are away.